Overview
Our Replacement policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a exchange.
To be eligible for a replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
We do not offer refund and only replacement option is available with us.
Shipping returns
To return your product, you should mail your product to the address specified by our support assistant.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@lappyx.com.com for questions related to refunds and returns.